Case Management, Referral, and Service Coordination- 20 Hours
LEARNER OBJECTIVES
- Differentiate case management from counseling
- Identify two reasons why case management as effective as an adjunct to co-occurring disorders treatment
- Identify the five core functions of treatment professionals using case management
- Identify the skills necessary for professionals to provide effective case management services
- Identify common causes for the breakdown of service coordination
- Understand a history of case management
- Define the various models of case management and describe how they are used with persons with co-occurring disorders
- Identify the eight principles of case management
- Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs
- Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information
- Evaluate the outcome of the referral
- Use clear and specific language that increase the likelihood of client follow through with the referral
- Establish realistic treatment and recovery expectations with the client
- Develop relationships with agencies in order to enhance case finding activities
- Differentiate between the services required during pretreatment, treatment and aftercare
- Define the three interorganizational models of case management used in the community context
- Identify ways to effectively evaluate quality of care in case management programs
- Effectively identify clients who have "special needs"
- Identify the ways that each of the special needs impact the delivery of case management services
- Identify referral resources in their communities
$60.00 for 90 days
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