Communication Skills- 2 Hours

Contact Hours: 2

Instructor: Dr. Dawn-Elise Snipes PhD, LPC-MHSP


  • Define characteristics of effective communication skills
  • Identify aspects that need to be assessed to express accurate empathy
  • Identify the things to assess to determine client lethality.
  • Define the different types crises
  • Identify at least 3 ways to ensure client and personal safety in a crisis
  • List at least 5 techniques for de-escalating a crisis.
$6.00 for 90 days
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