Counseling Communication Skills During a Crisis (2 Hours)

Objectives
  • Define characteristics of effective communication skills
  • Identify aspects that need to be assessed to express accurate empathy
  • Identify the things to assess to determine client lethality.
  • Explore crisis/disaster counseling
  • Define the different types of crises
  • Identify at least 3 ways to ensure client and personal safety in a crisis
  • List at least 5 techniques for de-escalating a crisis.
$6.00 for 90 days

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