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Case Management, Referral, and Service Coordination

  • LEARNER OBJECTIVES • Differentiate case management from counseling • Identify two reasons why case management as effective as an adjunct to co-occurring disorders treatment • Identify the five core functions of treatment professionals using case management • Identify the skills necessary for professionals to provide effective case management services • Identify common causes for the breakdown of service coordination • Understand a history of case management • Define the various models of case management and describe how they are used with persons with co-occurring disorders • Identify the eight principles of case management • Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs • Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information • Evaluate the outcome of the referral • Use clear and specific language that increase the likelihood of client follow through with the referral • Establish realistic treatment and recovery expectations with the client • Develop relationships with agencies in order to enhance case finding activities • Differentiate between the services required during pretreatment, treatment and aftercare • Define the three interorganizational models of case management used in the community context • Identify ways to effectively evaluate quality of care in case management programs • Effectively identify clients who have "special needs" • Identify the ways that each of the special needs impact the delivery of case management services • Identify referral resources in their communities
    $60.00 for 90 days
  • Objectives: -Review the symptoms of dementia -Differentiate between dementia and normal aging -Review the types of dementia -Identify possible causes and preventative factors for dementia -Explore biopsychosocial needs of people with dementia and their caregivers at each stage
    $9.00 for 90 days
  • Objectives • Define health literacy • Explain why health literacy is important • Explore health literacy in a recovery oriented system of care • Identify at least 5 ways to improve health literacy
    $18.00 for 90 days

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