The response will come from firstname.lastname@example.org If you do not receive a response in a timely fashion, please check your Spam, Junk and Trash filters.
When you submit a support ticket, it is most helpful to give a description of what the problem is, and what was happening when it occurred. Without some details, it is like a patient telling you only, "I'm depressed." You wouldn't be able to provide adequate treatment without more details about symptoms, and exacerbating and mitigating factors.
To reach an instructor anytime about a course-related question you can send a message to the instructor chat page
Please note that technical questions still need to go to our technical support at email@example.com.