Crisis Intervention and Case Management (35 Hours)

Objectives

• Define crisis
• Identify the 6 basic fears and how they relate to crisis
• Discuss characteristics of crisis
• Learn about models of crisis Intervention
• Examine cultural influences in behaviors
• Practice the steps in Verbal Crisis De-Escalation
• Use brief intervention approaches with persons in crisis to reduce symptoms of crisis and increase motivation for change and other health improvements
• Support persons experiencing a crisis to engage meaningfully and safely in a critical incident stress debriefing process within 24 to 72 hours post-crisis in order to reduce distress and improve mental health
• Create crisis plans in collaboration with persons experiencing crisis using strength-based approaches
• Explore how to use telecommunication- and technology-based solutions for people at risk for, or experiencing, crisis as a means for receiving:
• Identify effective and trauma-informed interventions that can be utilized to mitigate or prevent future crisis in adults
• Explore how case management can be used to support people in crisis