Based in part on Case Management Toolbox Podcast Episode 2.
Objectives
- Review what a Mental Health Case Manager does (or a counselor if the client does not qualify for case management services)
- Identify common issues clients with mental health diagnoses have and ways to address them
This course covers principles of crisis intervention and case management designed to aid the clinician in ensuring comprehensive, continuous treatment.
- Teacher: Dr. Dawn-Elise Snipes
LEARNER OBJECTIVES
- Explain why the linkages provided in a Recovery Oriented System of Care (ROSC) is effective as an adjunct to co-occurring disorders treatment
- Identify the skills necessary to provide effective service coordination
- Identify common causes for the breakdown of service coordination
- Identify the eight principles of effective case management and differentiate that from counseling
- Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs
- Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information
- Evaluate the outcome of the referral
- Use clear and specific language that increase the likelihood of client follow through with the referral
- Establish realistic treatment and recovery expectations with the client
- Develop relationships with agencies in order to enhance case finding activities
- Differentiate between the services required during pretreatment, treatment and aftercare
- Teacher: Dr. Dawn-Elise Snipes
LEARNER OBJECTIVES
- Discuss how counseling differs from case management
- Explain why case management is effective as an adjunct to co-occurring disorders treatment
- Identify the five core functions of treatment professionals using case management
- Identify the skills necessary to provide effective case management services
- Identify common causes for the breakdown of service coordination
- Understand a history of case management
- Define the various models of case management and describe how they are used with persons with co-occurring disorders
- Identify the eight principles of case management
- Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs
- Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information
- Evaluate the outcome of the referral
- Use clear and specific language that increase the likelihood of client follow through with the referral
- Establish realistic treatment and recovery expectations with the client
- Develop relationships with agencies in order to enhance case finding activities
- Differentiate between the services required during pretreatment, treatment and aftercare
- Define the three interorganizational models of case management used in the community context
- Identify ways to effectively evaluate quality of care in case management programs
- Effectively identify clients who have "special needs"
- Identify the ways that each of the special needs impact the delivery of case management services
- Identify referral resources in their communities
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- Teacher: Dr. Dawn-Elise Snipes
Contact Hours: 6
Instructor: Dr. Dawn-Elise Snipes
LEARNER OBJECTIVES
- Identify treatment and service needs of persons with substance abuse and/or mental health disorders (co-occurring).
- Discuss how counseling differs from case management
- Identify the five core functions of treatment professionals with regard to case coordination
- Identify the skills necessary to provide effective service coordination
- Identify common causes for the breakdown of service coordination
- Define the various models of case management and describe how they are used with persons with mental health and substance use disorders disorders
- Identify the eight principles of case management and differentiate from counseling
- Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs
- Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information
- Establish realistic treatment and recovery expectations with the client
- Develop relationships with agencies in order to enhance case finding activities
- Differentiate between the services required during pretreatment, treatment and aftercare
- Identify ways to effectively evaluate quality of care in a Recovery Oriented System of Care
- Effectively identify clients who have "special needs"
- Identify the ways that each of the special needs impact the delivery of client services
- Identify referral resources in their communities
- Teacher: Dr. Dawn-Elise Snipes
Contact Hours: 20
Instructor: Dr. Dawn-Elise Snipes
Based on:
- Clinical and Non-Clinical Services and Roles for Recovery-oriented Behavioral Health Providers by Cherie A Hunter.
- Recovery Oriented Systems of Care Resource Guide. September 2010. SAMHSA
- Guiding Principles and Elements of Recovery-Oriented Systems: What do we know from the research?
http://pfr.samhsa.gov/docs/Guiding_Principles_Whitepaper.pdf - Coalition for Whole Health: Summary of Recommendations for Including Mental Health and Substance Use Disorder Prevention, Treatment, Rehabilitation, and Recovery in Health Reform
http://lac.org/doc_library/lac/publications/CWH--Healthcare_Reform_Recommendations--summary.pdf
LEARNER OBJECTIVES
- Explore counselor roles and processes related to advocacy on behalf of the client.
- Delineate the counselor's role and function as a member of an interdisciplinary team
-
Identify information related to assisting the client link with services
which can reduce the negative impact of developmental crises;
disabilities; and, situational, transitional,and environmental factors
that affect behavior.
- Define a Recovery Oriented System of Care
- Discuss the clinical advantages to a ROSC over traditional approaches
- Identify treatment and service needs of persons with substance abuse and/or mental health disorders (co-occurring).
- Discuss how counseling differs from case management
- Identify the five core functions of treatment professionals with regard to case coordination
- Identify the skills necessary to provide effective service coordination
- Identify common causes for the breakdown of service coordination
- Define the various models of case management and describe how they are used with persons with mental health and substance use disorders disorders
- Identify the eight principles of case management and differentiate from counseling
- Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs
- Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information
- Establish realistic treatment and recovery expectations with the client
- Develop relationships with agencies in order to enhance case finding activities
- Differentiate between the services required during pretreatment, treatment and aftercare
- Identify ways to effectively evaluate quality of care in a Recovery Oriented System of Care
- Effectively identify clients who have "special needs"
- Identify the ways that each of the special needs impact the delivery of client services
- Identify referral resources in their communities
- Teacher: Dr. Dawn-Elise Snipes
Contact Hours: 8
Instructor: Dr. Dawn-Elise Snipes PhD, LPC-MHSP,
Objectives:
- Explore professional goals and objectives
- Facilitate the client's utilization of available support systems and community resources to meet needs
- Establish and maintain relations to ensure appropriate referrals, identify service gaps, expand community resources, and address unmet needs.
- Discuss community demographics and the community's political and cultural systems.
- Identify criteria for receiving community services, including fee and funding structures.
- Describe how to access community agencies and service providers.
Registration is available at:http://allceus.com
Support is available at support@allceus.com
- Teacher: Dr. Dawn-Elise Snipes